Privacy & Cookie Policy
Last Updated: August 12, 2026
Please read this Privacy and Cookie Policy carefully. This Privacy and Cookie Policy explains how Creative Displays, Inc. collects, uses, discloses, retains, and protects information.
This Privacy and Cookie Policy applies to the Creative Displays, Inc. website, customer accounts, quotations, orders, invoices, purchases, telephone calls, email communications, marketing communications, customer service interactions, and other business interactions with Creative Displays, Inc.
By visiting the Creative Displays, Inc. website, submitting information, creating an account, requesting a quotation, placing an order, communicating with Creative Displays, Inc., or otherwise interacting with Creative Displays, Inc., a person acknowledges the practices described in this Privacy and Cookie Policy.
This Privacy and Cookie Policy describes the general practices of Creative Displays, Inc. Particular transactions, website features, products, services, or communications may be subject to additional notices, terms, or legal requirements.
Information Collected
Creative Displays, Inc. collects information that customers, prospective customers, website visitors, vendors, contractors, and other persons provide directly. Creative Displays, Inc. also collects certain information automatically through operation of its website and may receive information from service providers, business partners, public sources, and other third parties.
Information provided directly may include name, company name, job title, billing address, shipping address, email address, telephone number, account credentials, quotation requests, project information, product interests, purchase information, purchase orders, tax exemption documentation, correspondence, customer service requests, and other information voluntarily provided.
Transaction information may include products requested or purchased, quantities, prices, payment status, invoices, shipping information, delivery information, returns, warranty communications, and other records relating to a quotation, order, or purchase.
Creative Displays, Inc. does not ordinarily receive or retain complete payment card numbers when a payment is processed by a third-party payment processor. Payment processors and financial institutions may collect and process payment information under their own terms and privacy practices.
Information collected automatically may include internet protocol address, browser type, operating system, device information, referring source, pages viewed, products viewed, links selected, dates and times of visits, shopping cart activity, approximate location derived from an internet protocol address, website errors, and other information relating to website use and performance.
Creative Displays, Inc. may collect information relating to telephone calls, including the telephone number, date, time, duration, source of the call, and information discussed during the call. Telephone calls may be monitored, recorded, and transcribed for quality assurance, training, customer service, recordkeeping, and related business purposes.
Creative Displays, Inc. may collect information relating to email communications, including delivery, opening, link selection, subscription status, and responses. Creative Displays, Inc. may also collect information relating to advertising performance, customer inquiries, and the sources through which persons locate or contact Creative Displays, Inc.
How Information is Used
Creative Displays, Inc. uses information to operate, manage, protect, and improve its business.
Creative Displays, Inc. may use information to respond to inquiries, prepare quotations, review project requirements, process and fulfill orders, process payments, arrange shipments and deliveries, administer customer accounts, communicate with customers, provide customer service, assist with manufacturer warranty matters, and maintain business and transaction records.
Creative Displays, Inc. may use information to operate, maintain, secure, troubleshoot, and improve its website, shopping cart, checkout process, customer account functions, forms, products, services, communications, and business operations.
Creative Displays, Inc. may use information to detect, prevent, investigate, or respond to suspected fraud, payment concerns, security incidents, misuse of the website, unlawful conduct, violations of applicable terms, or threats to Creative Displays, Inc., its customers, or others.
Creative Displays, Inc. may use information to comply with legal, regulatory, tax, accounting, audit, insurance, contractual, and recordkeeping obligations and to establish, exercise, or defend legal rights and claims.
Creative Displays, Inc. may use information to understand website activity, measure marketing and advertising performance, evaluate customer interest, improve communications, and make business decisions.
Creative Displays, Inc. may combine information collected from different interactions or sources when reasonably necessary for the purposes described in this Privacy and Cookie Policy.
Cookies and Similar Technologies
Creative Displays, Inc. uses cookies and similar technologies in connection with its website.
Cookies are small data files placed on a browser or device. Similar technologies may include pixels, tags, scripts, local storage, and other technologies that collect, transmit, or store information about website activity.
Some cookies and similar technologies support website operation, security, account access, shopping cart functions, checkout, fraud prevention, customer preferences, and other website features.
Creative Displays, Inc. may also use cookies and similar technologies to understand website use, measure website performance, diagnose errors, evaluate advertising and marketing activities, identify the source of inquiries, and improve the website and customer experience.
Certain cookies and similar technologies may be provided or operated by third parties. Those third parties may receive information about a visitor’s browser, device, website activity, interactions, or transactions in connection with the services they provide. Their processing of information may also be governed by their own terms, privacy notices, and applicable law.
Most browsers allow users to manage or block cookies through browser settings. Disabling or blocking certain cookies may affect website functionality, account access, shopping cart functions, checkout, security features, or other portions of the website.
Creative Displays, Inc. may provide additional cookie notices, controls, or preference tools where required by applicable law or as its website, technology, or business practices change.
A browser’s Do Not Track setting may not be recognized consistently by websites or service providers. Creative Displays, Inc. will address legally recognized privacy signals where required by applicable law and supported by the technologies used on the website.
Analytics, Advertising, and Marketing
Creative Displays, Inc. may use analytics, advertising, call measurement, and marketing technologies to understand how persons locate and use the website, measure advertising performance, associate inquiries with marketing sources, and improve business decisions.
These technologies may collect information such as internet protocol address, browser information, device information, referring source, pages viewed, links selected, purchases, inquiries, and other interactions.
Information collected through analytics, advertising, and marketing technologies may be used to prepare reports, measure conversions, create or evaluate audiences, limit repeated advertising, and provide advertising that may be more relevant.
Analytics and advertising providers may process information for Creative Displays, Inc. and may also process information under their own agreements, privacy notices, and legal obligations. Creative Displays, Inc. does not control every use of information by independent third parties.
Creative Displays, Inc. does not sell customer lists or personal information for monetary compensation. Certain disclosures associated with analytics, advertising, or cross-context behavioral advertising may nevertheless be treated as a sale, sharing, targeted advertising, or similar activity under the law of some jurisdictions. Creative Displays, Inc. will provide applicable choices and respond to eligible requests as required by applicable law.
Customer Accounts
A person may be able to create a customer account. The account holder is responsible for maintaining the confidentiality of account credentials and for activity occurring through the account.
Creative Displays, Inc. may use account information to provide account access, display order information, facilitate transactions, communicate with the account holder, and administer the account.
A customer may request closure or deletion of an account by contacting Creative Displays, Inc. Closing or deleting an account does not require Creative Displays, Inc. to delete transaction records, invoices, payment records, tax records, communications, warranty records, fraud prevention records, or other information that Creative Displays, Inc. is permitted or required to retain.
Quotations, Orders, Payments, and Shipping
Creative Displays, Inc. uses information provided in connection with quotations, sales orders, invoices, purchases, payments, shipments, deliveries, returns, and warranty matters to administer the applicable transaction.
Creative Displays, Inc. may disclose relevant information to payment processors, financial institutions, manufacturers, suppliers, carriers, freight providers, tax service providers, insurers, professional advisers, and other parties involved in processing, fulfilling, supporting, or protecting a transaction.
Information provided to a manufacturer, supplier, carrier, payment processor, or other independent party may be processed under that party’s own terms and privacy practices. Creative Displays, Inc. is not responsible for the independent privacy or security practices of third parties.
Email and Other Communications
Creative Displays, Inc. may communicate with customers and other persons by email, telephone, mail, or other available methods concerning quotations, orders, accounts, payments, shipments, customer service, products, services, and other business matters.
Creative Displays, Inc. may send promotional emails, product announcements, educational information, seasonal promotions, and other marketing communications where permitted by applicable law.
A recipient may unsubscribe from promotional email communications by using the unsubscribe method included in the communication or by contacting Creative Displays, Inc.
An unsubscribe request does not prevent Creative Displays, Inc. from sending nonpromotional communications relating to an account, quotation, order, payment, shipment, warranty matter, customer service request, legal notice, or other existing business relationship.
Creative Displays, Inc. may retain records of communications, requests, preferences, and responses for customer service, compliance, recordkeeping, and other legitimate business purposes.
Telephone Calls
Telephone calls to or from Creative Displays, Inc. may be monitored, recorded, and transcribed for quality assurance, training, customer service, recordkeeping, and related business purposes.
A person who does not wish to continue a recorded call may discontinue the call and communicate with Creative Displays, Inc. through email or another available method.
Creative Displays, Inc. may use call-related information to respond to inquiries, assist customers, maintain records, evaluate service, train employees, measure marketing performance, and protect the rights of Creative Displays, Inc. and others.
Disclosure of Information
Creative Displays, Inc. may disclose information to employees, agents, service providers, professional advisers, manufacturers, suppliers, carriers, payment processors, financial institutions, tax service providers, marketing providers, analytics providers, website providers, security providers, call measurement providers, insurers, auditors, accountants, attorneys, and other parties that support or participate in its business operations.
These parties may process information in connection with the services they provide and may also process information as permitted by their agreements, privacy notices, and applicable law.
Creative Displays, Inc. may disclose information when reasonably believed necessary to comply with law, legal process, court order, subpoena, governmental request, regulatory obligation, tax obligation, or other lawful requirement.
Creative Displays, Inc. may disclose information to investigate or respond to suspected fraud, security incidents, unlawful activity, threats, violations of applicable terms, payment disputes, claims, or conduct that may harm Creative Displays, Inc., its customers, or others.
Creative Displays, Inc. may disclose information in connection with a merger, acquisition, financing, sale of assets, reorganization, bankruptcy, transition of services, or other business transaction or proposed transaction.
Creative Displays, Inc. may disclose information with the direction, authorization, or consent of the person to whom the information relates.
Data Retention
Creative Displays, Inc. retains information for as long as reasonably necessary for the purposes for which it was collected, for legitimate business purposes, and as required or permitted by applicable law.
Retention periods may vary according to the nature of the information and the reason it is maintained. Creative Displays, Inc. may retain customer, accounting, tax, transaction, quotation, order, payment, shipping, warranty, customer service, and communication records for extended periods.
Creative Displays, Inc. may retain information needed to comply with legal obligations, maintain business and financial records, prevent fraud, resolve disputes, enforce agreements, support warranties, respond to claims, and establish or defend legal rights.
Information may remain in backups, archives, system logs, or records maintained by service providers after it is removed from active systems. Creative Displays, Inc. is not required to delete information when retention is permitted or required for a legitimate business or legal purpose.
Privacy Requests and Choices
Depending on the person’s residence, the nature of the information, and applicable law, a person may have rights concerning personal information.
Such rights may include requesting access, correction, deletion, or a copy of certain personal information, or requesting to opt out of certain sale, sharing, targeted advertising, or profiling activities.
Not all rights apply in every jurisdiction or to every person, business, transaction, or category of information. Certain information may be exempt from a request, and Creative Displays, Inc. may retain or continue to process information where permitted or required by applicable law.
A person may submit a privacy request by emailing [email protected] or by writing to Creative Displays, Inc. at the address provided below. The request should include sufficient information to identify the person and describe the request.
Creative Displays, Inc. may take reasonable steps to verify the identity and authority of the person making a request. Creative Displays, Inc. may request additional information when reasonably necessary to verify or respond to the request.
An authorized agent may submit a request where permitted by applicable law. Creative Displays, Inc. may require proof of the agent’s authority and may independently verify the request with the person to whom the information relates.
Creative Displays, Inc. will not unlawfully discriminate against a person for exercising an applicable privacy right. Creative Displays, Inc. may deny, limit, or charge a fee for requests where permitted by applicable law, including requests that cannot be verified, are excessive, repetitive, manifestly unfounded, or conflict with legal or legitimate business requirements.
Security
Creative Displays, Inc. uses administrative, technical, and physical safeguards designed to protect information in light of the nature of the information and the circumstances of its processing.
No website, network, transmission, storage system, payment system, or security measure can be guaranteed to be completely secure.
Creative Displays, Inc. does not warrant or guarantee that information will never be lost, accessed, disclosed, altered, or destroyed.
Customers and account holders are responsible for using reasonable precautions, maintaining the confidentiality of passwords and account credentials, avoiding insecure methods of communication for sensitive information, and promptly notifying Creative Displays, Inc. of suspected unauthorized account activity.
Third-Party Websites and Services
The Creative Displays, Inc. website may contain links, embedded content, tools, payment functions, social media features, reviews, maps, videos, or other services provided by third parties.
Creative Displays, Inc. does not control and is not responsible for the privacy, security, content, availability, or practices of third-party websites or services.
A person should review the applicable terms and privacy notices before providing information to or interacting with a third party.
Children’s Privacy
The Creative Displays, Inc. website and products are intended for commercial, institutional, municipal, contractor, professional, and business use.
The website is not directed to children under thirteen years of age. Creative Displays, Inc. does not knowingly collect personal information through the website from children under thirteen.
A parent or legal guardian who believes that a child has provided personal information may contact Creative Displays, Inc. so that the matter can be reviewed.
International Visitors
Creative Displays, Inc. is located in the United States. Information collected through the website or business interactions may be processed and stored in the United States and in other locations where Creative Displays, Inc. or its service providers operate.
A person accessing the website from outside the United States understands that laws governing privacy and data protection may differ from those in the person’s location.
Creative Displays, Inc. does not represent that its website or privacy practices are designed to satisfy every law outside the United States. International transactions or interactions may be subject to additional terms, notices, or requirements where applicable.
Changes to This Privacy and Cookie Policy
Creative Displays, Inc. reserves the right, in its sole discretion, to change this Privacy and Cookie Policy.
The most current version of this Privacy and Cookie Policy will be posted on the Creative Displays, Inc. website with an updated date.
Creative Displays, Inc. encourages website visitors and customers to periodically review this Privacy and Cookie Policy to stay informed of updates.
No Contractual Rights
This Privacy and Cookie Policy describes the general privacy practices of Creative Displays, Inc.
This Privacy and Cookie Policy does not create contractual rights or obligations beyond those imposed by applicable law and does not modify any applicable Terms and Conditions, quotation, sales order, invoice, or other written agreement.
Nothing in this Privacy and Cookie Policy limits any right, defense, exemption, or remedy available to Creative Displays, Inc. under applicable law.
Severability
If any provision of this Privacy and Cookie Policy is found to be contrary to law, invalid, or unenforceable, that provision shall be modified only to the minimum extent necessary, and the remaining provisions shall remain in full force and effect to the fullest extent permitted by applicable law.
Contact Information
Questions, concerns, and privacy requests may be directed to:
Creative Displays, Inc.
14150 Santa Fe Trail Drive
Lenexa, Kansas 66215
Telephone: (913) 402-9617
Email: [email protected]